Refund & Cancellation Policy

Technical Chowkidar provides subscription-based security services, including assigned Chowkidar patrol services, emergency assistance, monitoring support, and other security-related features. By subscribing to our services, you agree to be bound by the following Refund and Cancellation Policy.

All Technical Chowkidar services are offered on a prepaid subscription basis. Customers are required to make payment in advance to activate and continue using the services.

The following subscription plans are available:

• —Monthly Plan (1 Month)
• —Quarterly Plan (3 Months)
• —Half-Yearly Plan (6 Months)
• —Annual Plan (1 Year)

As Technical Chowkidar allocates security resources, personnel, and infrastructure immediately upon subscription activation, all payments made are generally non-refundable.

No refund shall be provided for:

• —Change of mind after subscription purchase
• —Partial usage or non-usage of services during the subscription period
• —Early termination initiated by the customer
• —Relocation or change of address by the customer
• —Failure to use the service during the active subscription period
• —Dissatisfaction arising from reasons beyond Technical Chowkidar's control

Monthly subscriptions are valid for one calendar month from the date of activation. Once a monthly plan is activated:

• —No refunds will be issued under any circumstances
• —The plan cannot be paused, frozen, or carried forward
• —Renewal requires a fresh payment for the next subscription period

Customers who have purchased a 3-Month, 6-Month, or 1-Year subscription plan may request a temporary suspension ("Freeze") of their plan under the following conditions:

• —The freeze request must be submitted before the intended freeze period begins
• —A maximum of one (1) freeze period of up to 30 days is permitted per subscription tenure
• —The freeze facility can be availed only once per subscription plan
• —Technical Chowkidar reserves the right to approve or reject freeze requests based on operational requirements
• —The unused subscription period will resume automatically after the approved freeze period ends
• —No refunds will be issued in lieu of unused subscription days regardless of any freeze request

In the unlikely event that Technical Chowkidar is unable to provide the subscribed services in the customer's location after payment has been verified, the company may, at its sole discretion:

• —Offer an alternative service arrangement; or
• —Provide a partial or full refund

Any such decision will be communicated directly to the affected customer.

If a customer is charged more than once for the same subscription due to a technical or payment processing error, the duplicate amount will be refunded after verification. Customers must report duplicate charges within 7 days of the transaction date for prompt resolution.

Technical Chowkidar subscriptions do not automatically guarantee continuation of services beyond the purchased plan period. To continue receiving services after plan expiry:

• —Customers must renew their subscription by making a fresh payment
• —Failure to renew may result in immediate suspension of all subscribed services
• —No grace period is guaranteed unless expressly communicated by Technical Chowkidar

Refund requests arising from exceptional or unforeseen situations will be reviewed on a case-by-case basis. Technical Chowkidar reserves the sole and absolute right to determine whether any refund, credit, or service adjustment is warranted. The decision of Technical Chowkidar shall be final and binding.

For subscription, cancellation, freeze requests, or refund-related inquiries, please contact us through the following channels:

Requests must be submitted in writing (email) along with proof of subscription and relevant transaction details.

By purchasing a subscription through the Technical Chowkidar mobile application, website, or any authorized channel, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy in its entirety.